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Privacy Statement



Dated 16th May 2018

a. STRONG is providing every effort to keep the number of required data of our clients, customers and suppliers to a minimum and to use it only for intended purposes agreed upon with the subject or for mutual fulfilment of the contract.

b. STRONG expressly points out that the data provided by the client, customers and / or suppliers are stored electronically as long as this is required by law.

c. The personal data such as name, title, address, telephone and fax numbers and other information required for addressing, resulting from modern communication techniques (e.g.: email address or website), delivery and billing addresses, commercial register data, the VAT number, the subject of the service and the corresponding data of the respective contact persons and authorized signatories of the client, customers and / or suppliers as well as granted credit limits and any reminders are processed and stored by STRONG for the purpose of accounting and logistics until the expiry of the warranty, statute of limitations and statutory retention period, beyond until the termination of possible legal disputes.

d. The necessary data for the fulfilment of the order and the contract can be forwarded to our logistics partners, customer service partners, tax consultants, fiscal representatives, auditors, banks and credit insurers as well as in the course of web shop orders to our payment service provider.

e. For orders via our web shop, the payment process takes place via a payment service provider. STRONG therefore does not receive or store any credit card or other bank details. However, in order to complete the order after completing the payment process, STRONG is using HTTP cookies which are stored on your computer.

f. If authorities or courts expressly request relevant data from our clients, customers and / or suppliers and this request complies with the relevant statutory laws, we have to forward the requested data, too.

g. In addition, it should be noted that within the Group our parent companies may have access to data of clients, customers and / or suppliers for controlling purposes only.

h. In case STRONG has to forward the data of our clients, customers and / or suppliers to collection agencies, lawyers and the responsible judicial bodies for the purpose of collecting our claims, this forwarding is justified according Art. 6 Para. 1(f) GDPR pursuing our legitimate interests.

i. After his or her explicit consent STRONG will use the data of clients, customers and / or suppliers only for sending of marketing materials, product support or other service information. In addition, our business partners are only mentioned as such to other customers, media and other third parties when clients, customers and / or suppliers have explicitly agreed to it beforehand. However, consent to the above points may be objected in writing (for example by email) at any time.

j. Clients, customers and / or suppliers are obliged to announce changes of their residential or business address as well as changes of contact persons to STRONG, as long as the contractual transaction is not completely mutually fulfilled. If the information is omitted, statements shall be deemed as received even if they were sent to the last known address or the last known contact person.

k. Of course, a natural person is also entitled after clear identification of her or his identity to view her or his personal data stored and processed by STRONG, to cause changes in his or her data, to learn the source of this data, as long as this information does not violate any rights deserving protection of any third parties, and to determine the erasure of her or his own data, if this does not contradict any statutory storage requirements.

l. STRONG takes all technically and economically reasonable measures to protect stored data against any unauthorized access. Insofar as STRONG is not intentionally or grossly negligent disregarding their care, the assertion of claims for damages of legal persons is excluded.